Nicole Fenton has posted her notes of an excellent talk she gave on how to improve copywriting for interfaces. Sadly though I often tend to neglect lots of this advice, for example the bit where Nicole writes:
This talk carries on from Nicely Said, a book which Nicole co-wrote with Kate Kiefer Lee and where they both cling onto this branch of web design and reveal a host of issues that have bugged me for a long time as a reader. Sometimes these are issues that I couldn’t put into words properly but many of them were copywriting problems that I hadn’t even noticed consciously, problems that I merely felt as I used an interface.
Nicely Said is one of those rare books that whilst I was reading it I began wincing with embarrassment as Nicole and Kate revealed how many mistakes I’ve made over the years; it’s just the sort of book I would have killed for a year ago.